Core Values

Healing & Warriorship 

We are healers when needed, warriors when necessary. We fight to protect and defend our clients, but we discern when to use a sword and when to use kindness. Giving someone respect, being prepared, skilled, and passionate, and taking initiative often give us leverage to resolve a dispute. We use our passion and compassion wisely.

Leadership

We lead. We’re decisive. We make the call and own the outcome—fearless and confident, not arrogant.

Friendliness & Enthusiasm

A friendly attitude and genuine enthusiasm are in our DNA. We create memorable human connections.

Creativity & Problem Solving

We are creative, ethical problem solvers. We innovate to overcome and adapt to challenges—always within ethical boundaries

Communication

We are communication experts. Clear, concise, and understandable communication is vital. Using the right words—whether common or sophisticated—delivered with the right tone at the right time, is essential to doing our jobs well and to our overall well-being. It's a cornerstone of our exceptional customer service. We consistently acknowledge messages promptly and respond with clarity.